What services can we provide for you?
Technical experts and guides
We have technical experts on-hand who are able to provide you with in-depth advice and guidance on our full product range. We also have technical guides written for each product – including specification sheets, installation guides, design guides and more. You can find these downloadable guides on our product pages, and we can also provide them to you via email or post. Simply get in touch to let us know of any guidance you require.
Free-of-charge site visits
Working on a large-scale project and not sure what products you need? We offer free-of-charge site visits* to help you determine which of our products are right for you. A member of our technical team will visit you to talk through your project and look at the area to assess what you need for your application. We can then provide you with a quote for the materials that you need, as well as any necessary installation guides and data sheets. To request a site visit, please get in touch with us providing details of your project, the location and your contact details so we can arrange this for you. Please include as much detail as possible, including the size of the area and any products that you may already have in mind.
*Dependent on availability and location. We have telephone support available for smaller-scale projects.
You’ve purchased your grass reinforcement mesh, but aren’t sure where to look for a reliable contractor to install it – that’s where we can help. We have trusted third-party contractors who we can refer you to and provide an installation quote for. Let us know when buying your grass reinforcement mesh products that you're looking for a quote and we'll get this arranged for you.
We offer exclusive trade pricing for those with a trade account, along with bespoke quotes for your jobs. If you're running a business, email firstname.lastname@example.org and our trade team will be more than happy to assist. You can also rest assured knowing we have a dedicated service team working 7 days a week to ensure a smooth and reliable supply of high-grade materials and a specialist product team on-hand to source products for you.
Fast nationwide delivery
We can deliver within 2-5 working days to your home, site or allotment, meaning if you're out in the sticks - we've got you covered! Find out more via Delivery Information.
Same-day click & collect
If you need your goods sooner and are based near our Essex depot, you can take advantage of our free Click & Collect service. If you're placing your order online, select Click & Collect as your delivery method and your goods will be ready to be picked up from our warehouse the same day! You can also come and place your order in person and our warehouse will get your items ready while you wait - but we advise that you phone ahead to ensure that the items that you want are in stock. We are open for Click & Collect from our trade counter Monday to Friday 07.00-18.00, Saturday 08.00-17.00 and Sunday 08.00-16.00.