Suregreen Delivery Information
Our delivery charges vary based on address and items ordered. If you require further information from the table on this page, please call our team on 01376 503869.
Available options:
Delivery Post codes & Options
Delivery Options at a glance:
Click & collect: Available from our site in Finchingfield, Essex. Address: Origin Suregreen, Viridis House, Toppesfield Road, Finchingfield, CM7 4NZ.
Standard Delivery, 2 - 5 working day service: We pride ourselves on using the most reliable and efficient couriers to ensure you receive the best possible service.
You can view the estimated delivery cost in your shopping basket. This cost is based on the volume of your order and for an England and Wales mainland location. Delivery to other areas is calculated based on your location in the checkout process.
Expedited Delivery, 1 - 3 working day service: If you select the Next Day Delivery option, you’ll simply pay an additional fee on top of standard delivery to expedite your delivery.
Republic of Ireland, Scottish Highlands and Remote Areas: Next working day delivery is not available for Republic of Ireland, Scottish Highlands, and some remote areas where an additional charge may apply. Please call 01376 503869 for further details.
Check the map on this page, or postcodes below to find out further information on our delivery services.
DELIVERY ZONES & POSTCODES
COSTS & FURTHER INFORMATION
Zone 1: Green
A to E: CM0-CM99
Standard Deliveries in this zone are FREE on orders over £99. The delivery cost on orders that are below £99 inc. VAT is capped at £15.
Zone 2: Purple
A to E: AL0-AL99, CB0-CB99, CO0-CO99
F to N: IP0-IP99, LU0-LU99, MK0-MK99
O to S: SG0-SG99, SS0-SS99
Standard Deliveries in this zone are FREE on orders over £150. The delivery cost on orders that are below £150 inc. VAT is capped at £30.
Zone 3: Blue
A to E: BN0-BN99
F to N: GU0-GU99, HP0-HP99, ME0-ME99, NN0-NN99. NR0-NR99
O to S: OX0-OX99, PE0-PE99, RG0-RG99, RH0-RH99, SL0-SL99
T to Z: TN0-TN99
Standard Deliveries in this zone are FREE on orders over £200. The delivery cost on orders that are below £200 inc. VAT is capped at £60.
Zone 4: Yellow
A to E: BR0 - BR99, CR0 - CR99, DA0 - DA99, E0 - E99, EC0 - EC99, EN0 - EN99
F to N: HA0 - HA99, IG0 - IG99, KT0 - KT99, N0 - N99, NW0 - NW99
O to S: RM0 - RM99, SE0 - SE99, SM0 - SM99, SW0 - SW99
T to Z: TW0 - TW99, UB0 - UB99, W0 - W99, WC0 - WC99, WD0 - WD99
Standard Deliveries in this zone are free on orders over £300. The delivery cost on orders that are below £300 inc. VAT is capped at £75.
Zone 5: Red
A to E: B0-B99, BH0-BH99, CT0-CT99, CV0-CV99, DE0-DE99
F to O: GL0-GL99, LE0-LE99, NG0-NG99
O to S: PO0-PO22, SN0-SN99, SO0-SO99
T to Z: WR0-WR99
IMPORTANT: The Isle of Wight is not included in this zone
Standard Deliveries are available in this zone. The delivery fee is capped at £120. The delivery cost is calculated at the basket stage based on the basket contents and once a postcode has been provided.
Zone 6: White
All other UK postcodes.
Orders outside of the UK cannot be placed on our website. For large orders please call or email us.
Standard Deliveries are available in this zone. The delivery cost is calculated at the basket stage based on the basket contents and once a postcode has been provided.
| DELIVERY ZONES & POSTCODES | COSTS & FURTHER INFO |
Zone 1: GreenA to E: CM0-CM99 |
Standard Deliveries in this zone are FREE on orders over £99. The delivery cost on orders that are below £99 inc. VAT is capped at £15. |
Zone 2: PurpleA to E: AL0-AL99, CB0-CB99, CO0-CO99 F to N: IP0-IP99, LU0-LU99, MK0-MK99 O to S: SG0-SG99, SS0-SS99 |
Standard Deliveries in this zone are FREE on orders over £150. The delivery cost on orders that are below £150 inc. VAT is capped at £30. |
Zone 3: BlueA to E: BN0-BN99 F to N: GU0-GU99, HP0-HP99, ME0-ME99, NN0-NN99. NR0-NR99 O to S: OX0-OX99, PE0-PE99, RG0-RG99, RH0-RH99, SL0-SL99 T to Z: TN0-TN99 |
Standard Deliveries in this zone are FREE on orders over £200. The delivery cost on orders that are below £200 inc. VAT is capped at £60. |
Zone 4: YellowA to E: BR0 - BR99, CR0 - CR99, DA0 - DA99, E0 - E99, EC0 - EC99, EN0 - EN99 F to N: HA0 - HA99, IG0 - IG99, KT0 - KT99, N0 - N99, NW0 - NW99 O to S: RM0 - RM99, SE0 - SE99, SM0 - SM99, SW0 - SW99 T to Z: TW0 - TW99, UB0 - UB99, W0 - W99, WC0 - WC99, WD0 - WD99 |
Standard Deliveries in this zone are free on orders over £300. The delivery cost on orders that are below £300 inc. VAT is capped at £75. |
Zone 5: RedA to E: B0-B99, BH0-BH99, CT0-CT99, CV0-CV99, DE0-DE99 F to O: GL0-GL99, LE0-LE99, NG0-NG99 O to S: PO0-PO22, SN0-SN99, SO0-SO99 T to Z: WR0-WR99 IMPORTANT: The Isle of Wight is not included in this zone |
Standard Deliveries are available in this zone. The delivery fee is capped at £120. The delivery cost is calculated at the basket stage based on the basket contents and once a postcode has been provided. |
Zone 6: WhiteAll other UK postcodes. Orders outside of the UK cannot be placed on our website. For large orders please call or email us. |
Standard Deliveries are available in this zone. The delivery cost is calculated at the basket stage based on the basket contents and once a postcode has been provided. |
Delivery FAQs
Suregreen has its own fleet of craned vehicles to deliver your items. In busy periods we may use third parties.
When we use a third-party courier to deliver larger items, you will need to provide 2 people to offload them. In most cases within our local delivery zones, we will provide our own craned delivery service and won’t require your assistance.
If you are receiving an unassisted delivery from our own fleet, we will contact you to notify you of the delivery date. If you are receiving a delivery from our third-party courier, they will contact you to book a delivery day that suits you best.
At Suregreen, it is our priority to ensure you are happy with your order.
Our Returns Policy means that if for any reason you are unhappy with the items you have purchased, or you simply do not need them anymore, you can return them to us complete, packaged and palleted as delivered, in an unused and undamaged condition within 30 days of receipt.
A refund, minus the cost of the return if we have collected the items, will be issued back to the payment method used at the time of purchase. Please be aware that the cost to return will vary depending on your postcode and the nature of the goods you are returning.
Returning your items is easy – simply use the contact us and we will arrange a collection from your delivery address or site.
For more information on collection charges, please contact our dedicated service team on 01376 503869 or customercare@sure-green.com.
If you wish to return items you deem faulty or damaged, or where Suregreen has not supplied the correct goods, you should contact Suregreen within a reasonable timeframe of discovering the fault or error, but in any case, within seven days.
The customer care team may ask you to send us clear photographs of the product(s) and any faults, damages, or issues of quality.
This policy sets out your rights to cancel your order and return the Goods.
You have the right to cancel or return goods within 14 days of receipt.
Please confirm your intention to cancel the order either by telephone on 01376 503869 or by emailing customercare@sure-green.com.
Goods must be returned complete, packaged and palleted as delivered, in an unused and undamaged condition.
Once you have notified us that you are cancelling your order, we will refund you as soon as possible, and in any event within 21 days of receiving your notice of cancellation provided that the items from your order are returned and received by us in the condition they were in when delivered to you. All refunds will exclude returns costs if we have arranged for a courier return of the goods.
If you wish to cancel your order after dispatch, but before the order has been delivered, we can arrange a ‘return to sender’ and you will receive a refund for goods minus shipping costs incurred in returning the item back to us. You will receive an email alerting you once your order has been dispatched.
If you do not return the items or do not pay the costs of return delivery yourself, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be repaid to you. Should you wish Suregreen to arrange a ‘return to sender’ or a collection from your delivery address or site you can do so by either telephoning us on 01376 503869 on or by emailing customercare@sure-green.com.
Please note that the cost to return will vary depending on your postcode and the nature of the goods you are returning.
If an item says ‘pre-order’ this means that the item is currently out of stock.
In this case, we will hold the rest of your goods aside until we have the complete order for you.
For an estimated arrival date for the goods coming back in stock, please get in touch.
If you wish to have a part-delivery arranged (so that you receive the rest of your order before the out of stock item comes in), please get in touch with us on 01376 503869.
If your delivery address has any vehicular access restrictions that may disrupt delivery, please notify us at the point of ordering so we can advise the courier and request a smaller vehicle where possible.
Where re-delivery is required due to a restriction we have not been notified about, an additional charge may be incurred by the couriers.